How We Handle Your Information
Your account details, transaction history and device information are collected to verify your identity, process deposits via DANA, OVO, GoPay and QRIS, and maintain account security. We do not sell your personal data to third parties. Information is retained as long as your account is active
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and where local law permits; retention periods depend on local law. When you close your account, we follow local data protection requirements for secure deletion. Access or eligibility rules for specific data handling depend on local law. Our support team in Jakarta and other regions can
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answer questions about your stored data within one business day.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.